Terms & Conditions

Terms & Conditions

Last Updated: June 22, 2026

These Terms & Conditions apply to all purchases made through the website of Marloé Dublin.

Marloé Dublin
Grafton Street
Dublin, Ireland D02 K033

Email: info@marloedublin.com

By accessing our website and placing an order, you agree to these Terms & Conditions, as well as our Privacy Policy, Cookie Policy, Shipping Policy, Return & Refund Policy, and any other policies published on our website.

1. Acceptance of Terms

By using our website and placing an order, you confirm that you have read, understood, and accepted these Terms & Conditions.

If you do not agree with these terms, you should not use our website or place an order.

2. Product Information

We make every reasonable effort to ensure that all product descriptions, images, pricing, and information displayed on our website are accurate and up to date.

However:

  • Colours may vary slightly due to individual screen settings.

  • Product measurements may vary slightly.

  • Minor differences between product images and the delivered product may occur.

  • Typographical, pricing, or technical errors may occasionally occur.

Marloé Dublin reserves the right to correct errors, inaccuracies, or omissions at any time without prior notice.

No rights may be derived from obvious mistakes or errors displayed on the website.

3. Orders and Payment

Orders will only be processed once full payment has been successfully received.

We reserve the right to refuse, cancel, or limit orders at our discretion in cases including, but not limited to:

  • Suspected fraud

  • Incorrect pricing

  • Payment issues

  • Unusual ordering activity

Available payment methods may vary depending on the customer's country and device.

Customers are responsible for ensuring that their selected payment method is valid and accepted.

4. Order Processing and Delivery

Processing Time

Orders are typically processed within 1–3 business days.

Delivery Time

After processing, delivery generally takes 1–7 business days, depending on destination and carrier availability.

Delivery estimates are provided for guidance only and are not guaranteed.

Certain products may be shipped directly from our international fulfilment partners.

Delays caused by:

  • Customs inspections

  • Public holidays

  • Carrier disruptions

  • Weather conditions

  • High seasonal demand

are outside our control and do not automatically entitle the customer to cancellation, compensation, or refund.

5. Returns and Cancellations

Returns are governed by our separate Return & Refund Policy.

Cancellation requests may only be considered before an order enters processing.

Once an order has been processed or dispatched, cancellation may no longer be possible.

Customers are encouraged to contact our support team before initiating any payment dispute, chargeback, or claim so that we can attempt to resolve the matter directly.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Marloé Dublin shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products or services.

Our total liability shall never exceed the purchase price paid for the specific product giving rise to the claim.

We are not responsible for:

  • Delays caused by shipping carriers

  • Incorrect customer information

  • Customs delays

  • Packages marked as delivered by the carrier

Customers are responsible for ensuring that shipping information is entered correctly at checkout.

7. Intellectual Property

All content available on this website, including but not limited to:

  • Text

  • Images

  • Product photography

  • Logos

  • Branding

  • Website design

  • Graphics

  • Marketing materials

is the exclusive property of Marloé Dublin and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission from Marloé Dublin.

8. Complaints Procedure

If you have a complaint regarding a product, order, or service, please contact us at:

info@marloedublin.com

We aim to respond to all complaints within 5 business days.

For complaints relating to product quality, sizing, damage, or defects, customers must provide:

  • Their order number

  • A detailed description of the issue

  • Clear supporting photographs

Failure to provide sufficient information may delay the review process.

9. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Ireland.

Any disputes arising from or relating to these Terms & Conditions shall be submitted to the competent courts of Ireland, unless mandatory consumer protection laws provide otherwise.

10. Changes to These Terms

Marloé Dublin reserves the right to update, amend, or replace these Terms & Conditions at any time.

Any changes will become effective immediately upon publication on this website.

Customers are encouraged to review these Terms & Conditions periodically.

Contact Information

Marloé Dublin
Grafton Street
Dublin, Ireland D02 K033

Email: info@marloedublin.com

Customer Service Hours

Monday – Friday: 09:00 AM – 06:00 PM
Saturday – Sunday: 10:00 AM – 05:00 PM