Shipping & Delivery Policy
Shipping & Delivery Policy
Last Updated: June 22, 2026
At Marloé Dublin, we strive to deliver your order as quickly and efficiently as possible. Please review our shipping and delivery policy below.
1. Order Processing Time
All orders are processed within 1–3 business days after payment has been successfully received.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
Please note that processing times may be slightly longer during peak periods, promotional events, public holidays, or unforeseen circumstances.
2. Delivery Time
After dispatch, the estimated delivery time is typically 1–7 business days, depending on your location and local carrier services.
Delivery estimates are provided for guidance only and are not guaranteed.
Delays may occur due to:
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Customs inspections
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Public holidays
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Extreme weather conditions
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High shipping volumes
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Carrier-related issues
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Other circumstances beyond our control
Such delays do not automatically entitle customers to compensation, cancellation, or refund.
3. Shipping Method & Fulfilment
To reduce unnecessary waste and improve fulfilment efficiency, certain products may be shipped directly from our international fulfilment partners.
Depending on the destination country, customs duties, import taxes, or local fees may apply. These charges are determined by local authorities and remain the responsibility of the customer where applicable.
Our orders are shipped through trusted shipping and logistics partners selected based on destination and service availability.
4. Shipping Costs
Shipping costs are calculated at checkout and may vary depending on:
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Delivery destination
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Package weight
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Selected shipping method
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Promotional offers or free shipping thresholds
The final shipping cost will always be displayed before payment is completed.
5. Tracking Information & Customer Responsibility
Once your order has been dispatched, you will receive a tracking number via email.
Customers are responsible for monitoring the tracking information provided and following the shipment's progress.
This includes:
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Monitoring delivery updates
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Checking for carrier notifications
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Collecting parcels from designated collection points when required
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Ensuring delivery instructions are followed
If you experience any issue with your shipment, please contact us first at:
before opening a chargeback, payment dispute, or refund claim.
Our support team will always do its best to assist in resolving delivery-related issues.
6. Delivery Responsibility
Once tracking information confirms that an order has been successfully delivered to the shipping address provided by the customer, responsibility for the package transfers to the recipient.
Marloé Dublin cannot be held responsible for:
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Incorrect or incomplete shipping addresses
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Delivery issues caused by inaccurate customer information
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Uncollected parcels from carrier pickup locations
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Delays caused by customs authorities or shipping carriers
Customers must carefully verify their shipping information before placing an order.
Any address correction requests must be submitted within 24 hours of placing the order by emailing:
Once an order has entered processing, address changes may no longer be possible.
Contact Information
Marloé Dublin
Grafton Street
Dublin, Ireland D02 K033
Email: info@marloedublin.com
Customer Service Hours
Monday – Friday: 09:00 AM – 06:00 PM
Saturday – Sunday: 10:00 AM – 05:00 PM